Design/Features

Honestly, this tile saw has extremely good design.  It has pretty much all of the features that one would want.

Our Experiences

So, here is where I'm going to get into what, I hope, is the most valuable part of the review for you: personal experience with the DeWalt D24000S wet tile saw over the long-term.

I've used this saw for quite a lot of years, each and every day, for all kinds of different jobs.  

• Relatively lightweight/portable: I setup and tear down this saw nearly every day. I do it almost exclusively by myself and it takes about 5-10 minutes, depending on where I need to setup. It breaks down and takes up approximately a 3'x4' in one cubby of my work truck.
• Powerful: From 4x4 ceramic wall tile, which is very soft and cuts easily, to solid glass tiles, to 24x36 porcelain tiles (this gets tricky due to the fact that you have to hang the material off the sides...this saw isn't designed for cutting larger than 24" in one direction), to even 2cm thick marble and granite (standard countertop thickness), this saw can cut all.  Some people consider the 1.5HP motor to be insufficient for bigger/harder material, like granite or masonry.  I would say that's not true, but with caveats: this saw isn't designed for consistent use on those materials...if you're going to be cutting masonry or thick granite, you really need to get a masonry saw (or "brick saw" as they're often called).  For occasional use, this saw can certainly cut through any of those materials - I do it all the time.
• Within our budget: This is definitely one of the most expensive tools that I have and use.  However, when you compare the price to other similar saws on the market, it's actually very hard to beat!  For example,

• Quality/reliable: Okay, so here's the kicker.  Like I said, I've used these saws for years and years, I've only had to replace brushes in one of them, one time (it was a very simple and inexpensive process), and I've never had a motor wear out on me.  I've had water pumps fail, of course, but that's a maintenance issue, like tires or oil change on your car.  So, for reliability, again a huge plus!!  However......in August of 2019, I had my work truck stolen with all of my tools in it.  I recovered the truck, but they had cleaned out about $8,000 of tools - pretty much everything of any value.  I began to replace all of the tools, critical tools first, then less critical, etc.  So, anyway, this was the first time in many years that I'd purchased a brand new DeWalt D24000S wet tile saw.  I drove up to Denver and picked it up.  Then, the following day, I set it up and got to work...BUT I found that the saw vibrated horribly, I could actually see the blade wobbling back and forth, and the cuts were unacceptable (badly chipping the glaze on the tiles and I couldn't cut any strip smaller than 3/4" without it breaking halfway through - check out the images, below). So, I took everything apart, cleaned the parts, and put them back together - same result.  Since all of my tools had recently been stolen, I didn't have another blade to test on it - I was using the new porcelain blade that came with the saw.  I determined that the blade was defective, so I contacted DeWalt support to see about getting a replacement blade...this started a very long process that I won't bore you with details, here, but I'll give the summary:

11/7/2019 - Received new saw and set it up...less vibration and wobble, but still noticeable and still unacceptable cuts (this is the 3rd new saw)

12/6/2019 - Contacted support again (during this time, I used the saw on different projects/different tiles, I tried different blades, cleaned and sanded the arbor and blade washers...all with the same results)

12/6/2019 - DeWalt rep contacted me and suggested that we replace the blade washers - support placed an order for new ones

12/19/2019 - Received blade washers and installed them - improved issue, but still bad wobble

2/8/2020 - Contacted support again to see if they have any further troubleshooting ideas (I purchased a Pearl  P4 Turbo Mesh blade and that was helping to make my cuts at least acceptable, but the saw was still not cutting nearly as well as a friend's old D24000S that I put side-by-side to test)

2/13/20 - DeWalt support responded to me, saying that they spoke with the rep and they believe that they need to switch the saw out again

2/28/20 - I responded to support, thanking them and saying that I don't trust in getting another saw because it will likely be the same or worse than I have...since I have a type of workaround with using turbo mesh blades, I told them to close the case as "Unresolved"

Conclusions

The DeWalt D24000S wet tile saw is an exceptionally well-designed tool.  It's been around for a long time, gone through a number of revisions, and is all that a professional or DIY tile installer needs to get almost any job done well.  For a professional, it is priced VERY competitively; for a DIY installer, I think it would be a little difficult to justify unless they are planning to do many small projects or a couple of particularly large projects.  Unfortunately, in recent years, the quality control has dipped low and it can be difficult to get a saw that doesn't have blade wobble problems - this is the one and only reason that I take my grading of it down from 5 to 4 stars.  Fortunately, the support I've experienced has been fast, friendly, and helpful.  To check on the best price for the DeWalt D24000S, click on either of the links, below.

If you click this or any other product link on this site and make a purchase, you'll be supporting MyersFlooring.com with a small commission, which will have no additional cost to you, but we're immensely grateful for! 

Alternatives

It's difficult to recommend alternatives to the DeWalt D24000S wet tile saw because it truly is an exceptional design, with all of the features that a professional or DIYer needs, as well as being prices at a point where it's difficult to beat.  Even with the issues that I've had, I would purchase it again. But here are some other excellent alternatives from other well-known brands.

If you click this or any other product link on this site and make a purchase, you'll be supporting MyersFlooring.com with a small commission, which will have no additional cost to you, but we're immensely grateful for!